Our Story
Creating genuine Italian pizza with passion since 1985
From Naples to Your Neighborhood
'Crust & Ember Pizzeria began with a simple dream: to bring true Neapolitan pizza to London. Founded by the Thompson family in 1985, our pizzeria started as a small, family-run spot with recipes handed down through generations.
Oliver Thompson, our founder, learned the craft of pizza-making during travels across Italy, studying under master pizzaiolos in Naples—the birthplace of pizza. After returning to the UK, she was determined to recreate the magic of authentic Italian pizza, using time-honored methods and top-quality ingredients.
What started as a modest 12-seat pizzeria has grown into a beloved local institution, yet our dedication to quality and authenticity has never faltered. We still use the same wood-fired oven techniques, mix dough fresh daily, and source the finest ingredients we can find.
Today, 'Crust & Ember Pizzeria remains family-owned and operated, with the second generation of the Thompson family now leading our passionate team. While we’ve embraced some modern innovations, the essence of our business remains the same: crafting delicious, authentic pizza that brings people together.
Our Values
Quality Ingredients
We source the freshest, highest-quality ingredients, working with local farmers and Italian importers to ensure authentic flavors.
Traditional Methods
Our pizzas are crafted using time-honored techniques, with dough that ferments for 48 hours and is baked in genuine wood-fired ovens.
Community Focus
We believe in being more than just a restaurant—we're an active part of our community, supporting local initiatives and welcoming everyone with warmth.
Sustainability
We’re committed to environmentally responsible practices, from reducing food waste to using eco-friendly packaging and supporting sustainable farming.
Meet Our Team
The passionate people behind our delicious pizzas
Jade Liu
Owner & Head Chef
Second-generation owner who trained in Naples and has been perfecting our recipes for over 15 years.
Elena Rossi
Executive Chef
Trained in Italy and brings 12 years of culinary expertise to our kitchen, specializing in seasonal specialties.
Diego Conti
Master Pizzaiolo
Born in Naples, Diego has been crafting perfect pizzas for over 20 years and trains all our pizza chefs.
Mia Chen
Restaurant Manager
Ensures every guest has an exceptional dining experience and leads our front-of-house team with warmth and efficiency.
Alex Kim
Sommelier & Beverage Director
Curates our beverage program, specializing in Italian juices options and perfect pizza pairings.
What Our Customers Say
The most authentic Neapolitan pizza I've had outside of Italy. The crust is perfectly chewy with those beautiful charred spots that only a wood-fired oven can create.
Liam Carter
I love that 'Crust & Ember Pizzeria' uses local ingredients and sustainable practices. You can taste the difference in every bite. Their seasonal specials are always something to look forward to!
Emily Scott
Been coming here for years and the quality never wavers. The staff treats you like family, and the pizza... well, it's simply heaven, as the name suggests. Don’t miss the Truffle Mushroom pizza!
Carlos Rivera
Awards & Recognition
Best Pizzeria in Karlport
Local Food Awards, 2018-2022
Top 50 Pizzerias in the UK
National Restaurant Guide, 2020-2022
Authentic Neapolitan Pizza Certification
Associazione Verace Pizza Napoletana, 2017
Sustainable Business Practice Award
Regional Green Business Association, 2021
Come Visit Us
Experience the taste of authentic Italian pizza in a warm, welcoming atmosphere